Shipping policy
Order Processing
All orders are processed within 1 business days (excluding weekends and holidays) after payment has been received and verified.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
During high-volume periods, product launches, sales events, or holidays, processing times may be extended.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- Express Shipping: 1–2 business days (where available)
International Shipping
- Delivery typically takes 7–21 business days depending on destination and customs processing.
- International customers are responsible for any customs duties, taxes, import fees, or additional charges imposed by their country.
Please note that delivery times are estimates and are not guaranteed.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Tracking information may take up to 48 hours to update after shipment.
If you do not receive tracking information within 5 business days of placing your order, please contact us.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package is returned to us, the customer will be responsible for any additional shipping costs required to resend the package.
OBAS is not responsible for orders delivered to incorrectly entered addresses.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.
OBAS is not responsible for:
- Lost or stolen packages marked as delivered
- Carrier delays caused by weather, holidays, customs, or other circumstances beyond our control
- Delivery issues resulting from incorrect shipping information
If your package appears lost, please contact the shipping carrier first. If you need additional assistance, our support team will do our best to help.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
We will review the issue and work toward a satisfactory resolution.
Pre-Orders
Items purchased as pre-orders will ship according to the estimated shipping date provided on the product page.
If your order contains both pre-order and in-stock items, your entire order may be shipped together once the pre-order item becomes available.
Shipping Restrictions
We reserve the right to limit or refuse shipment to certain locations where delivery services are unavailable or unreliable.
Contact Us
For any shipping-related questions, please contact us at:
Email: 247obas@gmail.com
Brand: OBAS – Only Believers Achieve Success
Thank you for supporting OBAS. We appreciate every customer and every believer who represents the movement. Only Believers Achieve Success.